Home Depot

CASE STUDY: HOME DEPOT COMMERCIAL RESTROOM REPAIR
Objective
Restore non-functioning urinal to full operation without replacement, minimizing business disruption and maintaining facility standards.
Strategy
Diagnosed flush failure through systematic inspection. Removed urinal to access line, cleared buildup causing poor drainage, cleaned all components, and professionally remounted with proper sealing to ensure leak-free operation and long-term reliability.

HOME DEPOT COMMERCIAL RESTROOM REPAIR

When Home Depot contacted us about a non-functioning urinal in their busy public restroom, we responded immediately. The fixture had stopped flushing properly due to drain line buildup, creating an unacceptable situation for customers during peak hours.

Our diagnostic assessment revealed that professional line cleaning would restore full function without the expense of fixture replacement. We carefully removed the urinal to access the drain completely, snaked the line to clear all accumulated buildup, thoroughly cleaned every component, and professionally remounted the fixture with new seals.

Our approach prioritized three critical factors: complete functional restoration, zero cosmetic damage to the fixture or surrounding area, and same-day completion to minimize facility downtime. Throughout the process, we employed protective materials and proper handling techniques to ensure the porcelain and chrome components remained pristine.

The results delivered on every commitment: The urinal now operates flawlessly with perfect flushing and drainage. The fixture shows absolutely no scratches, chips, or damage—maintaining Home Depot's facility standards. And we completed everything in a single service visit, returning the restroom to full operation the same day.

This project demonstrates our capability to serve commercial clients with the professionalism, efficiency, and quality workmanship that high-traffic facilities require. When business operations depend on functioning restrooms, same-day solutions with zero callbacks matter.

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